Information
We pride ourselves on delivering exceptional bespoke handmade resin items. Below is all the information that you require about scheduling your order. Explore what we have to offer and how we can contribute to your success.
Frequently asked questions
how far in advance should customers book a slot for custom resin work?
At least 3 weeks.
what information do you need from a customer when they book a slot?
What they require relating to colour, size, etc.
what is your process for custom resin work?
Our process involves an initial consultation to discuss your ideas, followed by design and creation, and finally, the crafting of your bespoke resin item. Contact us to discuss the best way to make your ideal product.
Can I see examples of your previous custom resin work?
Yes, please visit our testimonials page to see examples of our previous work and testimonials from satisfied customers.
on which days of the week are you usually available to work on bespoke resin orders?
Monday to Friday. Weekends we are at Artisan Markets around the country.
what steps do you take to ensure the quality and durability of custom resin products?
We use high-quality resin, careful mixing and pouring techniques, and a controlled curing process to ensure the quality and durability of our custom resin products. Each item is checked thoroughly before being shipped to you.
how can i provide feedback on my custom order?
You can provide feedback by contacting us through our contact page, or directly via email. We welcome all feedback as it helps us to improve our services.
are there any times of the year when you're fully booked or have limited availability?
Christmas time is very busy would require a little more time to process items.
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